Our values
After nearly 30 years in business, it remains a true privilege to help organisations build an IT strategy that drives their business forward. We have developed strong values that reflect that privilege and our commitment to the companies we serve.
How can we help you?
Culture and values are not just buzzwords for ramsac. In fact, they’re so important to us that we named ourselves after them! ramsac is an acronym of all the core values that make us who we are. So, whether you’re speaking to your relationship manager, your technical lead, your remote support team or raising a query with our operations and finance team, you will receive exceptional service that reflects our core culture. We always strive to perform at the top of our game, always work to uphold and advance your IT strategy, and always give the best advice we possibly can – absolutely impartial and never just what we believe you want to hear.
Reliable
We provide an outstanding service with excellent communication. We always deliver on our promises.
Approachable
We are friendly and easy to talk to, using jargon-free language that is simple to understand . We help others willingly.
Motivated
We are enthusiastic, willing and determined to achieve success, both personally and professionally, for our business and yours.
Skilful
We are experienced experts in our field, so you can rely on a skilled delivery of service every time.
Adaptable
We work with the utmost flexibility to meet our customers’ needs. Though always stable and reliable, we are never constrained by policy or procedure.
Committed
We are loyal and willing to give over our time and energy, so you don’t have to. We always look for ways to go the extra mile for our customers.
Our culture
As we’ve grown over the years, it’s been vital to ensure that all new members of the ramsac family properly understand our culture and become part of it . Our culture book provides an insight into how we work to any new employee, prospective employee, client, or partner.
Our culture book will tell you all need to know about life at ramsac
Delivering trusted IT for three decades
Here at ramsac, we know how important trust is. Whether it’s through the cybersecurity services we offer or our overall approach as an IT support provider, we always prioritise the role of trust, availability and transparency when you work with us.
Trusted
We understand how important it is to trust your IT support provider. Rest assured – ramsac have been delivering certified, quality IT support for 30 years.
Available
We’re available 24/7, 365 days a year. You can be confident that we’ll always respond promptly to any query and problem to minimise your downtime, no matter the time of day.
Transparent
We know we provide an excellent service, but we don’t want you to take our word for it. That’s why we have a live customer feedback capture, so you can hear it directly from those we help.
How can we help you?
We’d love to talk to you about your specific IT needs, and we’d be happy to offer a no-obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity-check your current IT arrangements, we’re here to help.
or call us on 01483 412 040