Honest & adaptable charity and non-profit IT support
IT for charities and non-profit organisations needs to add value and boost security. Your trustees should feel assured that data is safe whilst empowering those working on the front line.
Feel assured in your IT solution
Charity IT support
Charities and non-profit organisations need reliable IT support in order to function safely and effectively.
At ramsac, we’re proud to deliver honest, independent and high-value IT support for charities and non-profit organisations. With our extensive experience supporting both local and national charitable organisations in the UK, we’re here for you every step of the way. That’s why we’re the secure choice for everyone, including charities and non-profits. Take a look at our video to see how we can help you.
We are trusted by
What our IT support for charities offers
We understand that charities are under increasing pressure to deliver high levels of service, especially to customers and stakeholders. In an increasingly digitised world, we know the difficulties you face to adapt to this.
From the donors to volunteers and staff, as well as the people you help, your charity must make sure that its IT is able to communicate and facilitate effectively so your service users are never left without.
Registered charities need to be able to guarantee that budgets are spent wisely and that any investment in technology is sound and financially justifiable. We will only provide you with the most reliable, independent advice to ensure that your organisation receives the greatest value-for-money solution.
- Reliable and independent advice
- We ensure that your organisation receives the greatest value-for-money solution
- Regular visits with a dedicated IT manager
- Procurement, budgeting and licensing support
- Around-the-clock support for international offices and remote workers
- Optional cybersecurity monitoring service with secure+
Empower your charity with cybersecurity. Choose secure+
With around 32% of charities reporting a cyber-attack in 2024, charities are an attractive target for cybercriminals. When an attack occurs, this can cause operations and activities to stop until a resolution is found.
At ramsac, we understand just how important lost time is for charities. That’s why our secure+ service offers proactive monitoring for cyber breaches and attacks. This cost-effective add-on to your totalIT package allows us to evaluate your organisation’s risks, any specific working requirements and a reoccurrence strategy.
Plus, we’ll take care of all the heavy lifting so you can always remain operational.
Managed IT support
ramsac offers 24/7 full-managed support and advice for UK charities, covering all IT and security needs. This includes comprehensive IT solutions and temporary skill gap filling.
Projects & consultancy
Project management for large IT changes, helping you to focus on your day-to-day work.
Cybersecurity
Don’t leave your charity vulnerable. Take action today to protect your charity and your people from cyberattacks.
Microsoft 365
Unlock your potential with training and support on your Microsoft 365 licences.
AI readiness and support
We’ll help you to understand how you can effectively use AI in your charity.
Benefits of our IT services for charities
We work alongside leading IT cloud, hardware and software providers to ensure the best outcomes for our customers. This makes us ideally placed to offer independent advice and support that caters directly to your charity’s needs.
Our comprehensive IT management provision, totalIT, enables your organisation to receive the guidance and support it needs to succeed.
Partnered with our cybersecurity monitoring service, secure+, you’ll have a winning combination that allows you to continue fundraising efforts and deliver vital services for your users.
- Clear visibility for the future of your IT needs
- Support for everyone, not just paid staff
- Streamlines work for remote and hybrid workers
- Frees up time to focus on your beneficiaries
- Fills IT skills gaps in your charity
- Ensures data security for donors and beneficiaries
- Proactive cybersecurity monitoring service available
- Reoccurrence strategy that tackles future cyber threats with secure+
Why choose ramsac for your charity’s IT support?
Adaptable
We’re flexible to your needs. However your charity works, we can help. We’ve even rolled out text-based support for those who are hard of hearing. Nothing’s off the table.
Approachable
We don’t use jargon. Just simple, clear language. Regardless of your team’s understanding of IT, we’ll help them and resolve any issues, no matter how small or large they may be!
Reliable
We provide a consistently excellent IT service to charities, and our customers consistently rate our front-line support teams positively, in fact, it’s normally around 97% positive responses!
Knowledgeable IT professionals your charity can trust
We understand that the availability and security of mission-critical services for users, members and stakeholders are imperative. That’s why we believe that trustworthy, independent and expert counsel is essential.
Our team of experienced, UK-based professionals work alongside your organisation helping you understand how your IT works and finding a secure solution, tailor-made to your specifications.
We can help you carry out a thorough information security risk assessment. Then we help plan and implement end-user training and internal policies to ensure the protection of your data. Whatever the size and shape of your organisation, we can manage the ongoing security of your IT infrastructure.
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.
Case Study: Mental Health Foundation
The Mental Health Foundation is a vital charity that investigates the prevention and sources of mental illness, enabling its service users to thrive. At ramsac, we know how important system uptime is for them, and we work tirelessly to ensure they have full functionality.. Find out how we’ve aided them with our IT support.
What our clients say
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★★★★★
"totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure."
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★★★★★"Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience."
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★★★★★“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.”
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★★★★★
“We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible"
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★★★★★“Based on the Foundation’s experiences of working with ramsac I would recommend their services to other organisations who are in need of a competent IT company to help them with day to day support issues and on-going projects.”
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★★★★★
"The helpfulness of first line support has been really important to us , as that is where most of my colleagues interact with ramsac. We are grateful that the live chat function was pushed out for us. The fact that you were prepared to do that just for one client is huge for us and makes all the difference.”
Speak to us today
If your charity needs IT that delivers, or proactive cybersecurity get in touch today. Whether you’re unsure about security, or just want to sanity-check your current IT arrangements, we’re here to help.
