Let us help
If you’ve been given a 6-digit support code, click the appropriate button below to enter it and our technicians will be able to control your machine and investigate your issue. Your technician will tell you which button to click.
Get Support
If you are an existing client, get the support you need by calling us on:
Team Cedar
Team Maple
If you have 24 hour support please use your dedicated 24 hour support number.
If your message is regarding a support request, the fastest way for you to log requests is by emailing our support team directly, please forward it to [email protected] and a support case will be created for you.
ramsac customer portal
Don’t forget you can view all the latest updates on your support cases using the customer portal. We have created a video and PDF instructions on how to use the portal, see below for more information.
